What each person gets
The same playbook families buy for $39, at no cost to them.
The emergency page
Five steps to take, in order, when something seems wrong. First: stop, and don't send money or codes.
The real phone numbers
Their bank, cards, cell phone company and doctors, copied from their own cards and bills, plus where to report fraud in their state.
A page for the family helper
What the person they call first should do, and what not to do, when the phone rings.
How to spot a scam
The tricks that work on careful people: urgency, secrecy, gift cards and "your account is locked".
How it works
- Sign upPay by card and your organization page opens at once, or ask for an invoice or purchase order.
- Add your detailsYour name, phone, website and logo. They appear on the page people use and on each email.
- Send the codesPaste or upload a list and we email each person a code from "your name via Family Security Playbook". Or download codes as a spreadsheet for your own letters, newsletters or events.
- They build and print itAbout 20 minutes each. You see how many codes were sent and used.
Easy on your vendor review
What we hold
Your organization's contact and billing details, the access codes, and counts of how many were sent and used.
What we never hold
Anything a person types into their playbook. Member or resident records. The email addresses you send codes to: we use them to send, then don't keep them.
Hosted on Cloudflare, payments by Stripe, email by Resend. Have a security questionnaire? Send it to jeff@jcady.org and we'll complete it.
Community plans
Pick the number of people you want to reach each year. Every plan renews yearly until you cancel.
100 playbooks
a year · about $6.95 each
- Up to 100 people a year
- A senior center or larger HOA
250 playbooks
a year · about $5.18 each
- Up to 250 people a year
- A small credit union or employer
1,000 playbooks
a year · about $3.50 each
- Up to 1,000 people a year
- A city or larger credit union
Secure checkout by Stripe. Your organization page opens as soon as payment goes through. Sales tax is added where it applies.
Every plan includes
- Your organization page: email codes to a list, or download them as a spreadsheet
- Your name, logo and phone on the page people use and on each email
- Counts of codes sent and used
- Each code is for one person and can be used for a year
Need something different?
More than 1,000 people, codes built into your member portal or website, a pilot before you commit, or community talks alongside the playbooks: email Jeff or call (206) 849-7494.
Questions
Who can we give codes to?
Your own members, residents, customers or employees. Each code makes one playbook for one named person. When you email codes, you confirm these are people who expect to hear from you.
What does the email look like?
It comes from "your name via Family Security Playbook", with your short note if you add one, and replies go to you. It explains the playbook, gives the code, and tells people they can type the address themselves rather than clicking a link.
How long do codes last?
A code can be used for a year after you create it. Once used, the person has 30 days to build, correct and print their playbook, and the PDF is theirs to keep.
Do you see our members' information?
No. Playbooks are built in each person's own browser and never sent to us. The email addresses you paste or upload are used only to send the codes and are not kept.
Can we add our own fraud line or resources to the playbook?
Your name, phone number and website appear on the page people use and on every email. Putting your own numbers and resources inside each playbook is part of a larger integration plan: ask us.
Can someone buy one for their own family?
Yes. Families can buy a playbook themselves at familysecurityplaybook.com, from $39.
Can we change plans?
Yes. If you need more people partway through the year, email us and we'll move you to a larger plan. Need more than 1,000? We'll set up a plan for your size.
Can we cancel?
Yes, any time before your renewal date, and you won't be charged again. Unused codes stop working when the plan ends; playbooks people already downloaded are theirs to keep.
Bring it to the people you serve
From 50 to 1,000 households a year, with your name on it.